Last updated: 4 September 2026
This Privacy Policy explains how FactoryHive collects, uses and protects information when you visit or interact with our website.
FactoryHive is a website designed to help people discover manufacturing companies and manufacturing businesses worldwide.
1. Information we collect
We may collect information that you provide directly to us, for example when you:
- Contact us through our website
- Submit information about a company
- Request that a company profile is updated or claimed
- Subscribe to any service or communication we may offer in the future
- Otherwise communicate with us
This information may include your name, email address, company name and any other information you choose to provide.
We may also automatically collect limited technical information when you visit the website, such as your IP address, browser type, device information and information about how you use the website.
2. Company information
FactoryHive publishes information about manufacturing companies.
Company information may come from publicly available sources, company websites, information supplied directly by companies, or other legitimate sources.
Published company information may include:
- Company name
- Website
- Location
- Industry
- Manufacturing capabilities
- Products and services
- Industries served
- Certifications
- Other relevant business information
FactoryHive aims to provide accurate and useful information, but company information may change over time.
If you represent a company featured on FactoryHive and believe information is incorrect, outdated or should be changed or removed, please contact us.
3. How we use information
We may use information we collect to:
- Operate and maintain FactoryHive
- Respond to enquiries
- Create, maintain or update company profiles
- Improve the website and user experience
- Understand how visitors use the website
- Maintain website security
- Prevent misuse or abuse of the website
- Comply with legal obligations
We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy without an appropriate legal basis or, where required, your consent.
4. Website analytics
We may use analytics services to understand how visitors use FactoryHive.
Analytics may provide information such as pages visited, approximate geographic information, device type, browser information and how visitors interact with the website.
Where required by applicable law, we will obtain consent before using non-essential analytics cookies or similar technologies.
5. Contact forms
If you contact us through a form or email, we will use the information you provide to respond to your enquiry and manage our communications with you.
We will retain contact information only for as long as reasonably necessary for the purpose for which it was provided, unless we are required to keep it for longer for legal or legitimate business purposes.
6. Sharing information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate FactoryHive. These may include website hosting providers, email providers, analytics providers, security services and other technical service providers.
These providers should only receive information necessary for them to provide their services.
We may also disclose information where required to do so by law or where necessary to protect our rights, website, users or property.
7. External websites
FactoryHive may contain links to external websites, including the websites of manufacturing companies featured on the site.
We are not responsible for the privacy practices, content or security of external websites.
We recommend reviewing the privacy policy of any external website you visit.
8. Data security
We take reasonable steps to protect information held by FactoryHive against unauthorised access, loss, misuse or disclosure.
However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.
9. Your rights
Depending on where you live and the applicable data protection laws, you may have rights concerning your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete personal information in certain circumstances
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Make a complaint to the relevant data protection authority
If you would like to exercise a privacy right or ask a question about your personal information, please contact us.
10. Children’s privacy
FactoryHive is intended for a general audience and is not specifically directed at children.
We do not knowingly collect personal information from children for the purpose of providing services to them.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to FactoryHive, the services we use or applicable legal requirements.
Any changes will be published on this page with an updated “Last updated” date.
12. Contact us
If you have any questions about this Privacy Policy, how we handle personal information, or wish to exercise any applicable privacy rights, please contact us through our Contact Us page.